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Shipping Worldwide

14 Days Return

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At Alouré, we want you to love every scent you buy from us. But if something isn’t right, here’s how we can help

  • The item arrived opened
  • You received the wrong product

To be eligible for a return:

  • You must contact us within 24 hoursof delivery.
  • The perfume must be unopenedand unused.
  • Email us at hello.aloure@gmail.com with your order number and photo proof.
  • We’ll guide you through the return process.
  • Once we receive and inspect the item, we’ll process your refund or send a replacement.
  • Refunds are processed to your original payment method within 3–5 business daysafter we approve the return.

  • Note: We do not offer refunds for perfumes that have been opened, used, or purchased by mistake.

❓Frequently Asked Questions (FAQs)

  • Yes! We only sell 100% authentic designer, niche, and Arabian perfumes—no fakes, no knockoffs.

  • Yes, we sometimes stock tester versions. These are real perfumes, usually without a fancy box or cap, but never used.

  • Yes. You can shop right on our website and other platforms and we’ll deliver to your doorstep.

Absolutely. We deliver across Nigeria. Delivery timelines and fees depend on your location.

No.

We only accept returns for wrong or opened items. Perfumes must be unopened and reported within 48 hours.

You can reach us via: